Following is a curated list of resources that reflect current thinking on a topic of interest to IT leaders. You can assist this effort by contributing insight from your own real-world experiences, and are invited to suggest changes or additions here.
Definitions Include:
Change Management as a topic for IT leaders generally falls into one of two camps: general change initiatives and the processes used to manage them, or infrastructure change management as part of the IT Service Management discipline. This post generally deals with the broader subject of change management.
Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at empowering the employees to accept and embrace changes in their current business environment.
Wikipedia: Change Management (ITSM)
Change Management is an IT Service Management discipline. The objective of Change Management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to controlled IT infrastructure, in order to minimize the number and impact of any related incidents upon service.
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Current Thinking Includes:
For the purposes of this document, current thinking includes the suggestions made within the following tenets: (1) That change management should be a process with at least some formalization, and (2) that change initiatives are generally managed by the leadership team of an organization. Within that framework, suggestions include the following: